| Claims |
Claims Reporting Phone |
877-629-8003 |
| Fax |
800-924-0273 |
| Mailing Address |
Adirondack Insurance Exchange
P.O. Box 1623
Winston-Salem, NC 27102
|
| Roadside Assistance |
Phone |
800-668-1398 |
| Direct Bill |
Premium Payments Address |
Adirondack Insurance Exchange
P.O. Box 4123
Carol Stream, IL 60197-4123
(Please include policy number on all checks).
|
| Overnight Premium Payments Address |
Adirondack Insurance Exchange
Attention: NGIC Payments
2012 Corporate Ln Suite 108
Naperville, IL 60563-0726
(Please include policy number on all checks).
|
| Direct Bill Customer Service Center |
Agent: 877-629-8003
Insured: 877-629-8003
|
Policyholders may call from 8 a.m. to 5 p.m. (EST), Monday - Friday.
(Policyholders will need the Personal Access Code and PIN printed on their billing statement).
|
| Fax |
877-849-9022 |
| Web Access |
www.aie-ny.com
(Policyholders must register online using the Personal Access Code and PIN printed on their billing statement).
|
Underwriting, Processing &
Customer Service Center
|
Address |
Adirondack Insurance Exchange
P.O. Box 3199
Winston-Salem, NC 27012-3199
|
| Phone |
877-629-8003 |
| Fax |
877-849-9022 |
| Hours |
The Underwriting, Processing & Customer Service Center is available Monday through Friday 8 a.m. - 5 p.m. (EST) to handle an array of services including underwriting referrals, processing assistance with policy changes and registration & login assistance for www.aie-ny.com and much more! |
Agency Licensing
Services
|
| Phone |
877-629-8003 |
| Fax |
877-849-9022 |
| E-Mail |
agsvcicsprog@ngic.com |
| Technical Assistance |
Phone |
877-629-8003 |